Packages are generally dispatched within 1-3 days after receipt of payment and are shipped via USPS Priority-this excludes personalized items. Personalized items take up to 21 business days to deliver as these items are made-to-order. Once shipped, packages generally arrive in 2-5 business days.
We provide tracking for all orders. You will receive your USPS Priority tracking information VIA email once your order is fulfilled and shipped from our warehouse
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
If you refuse any shipments from www.LAVISHLUXXSHOP.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.
If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. Pablo And Company does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.